AI Chat That Converts, Not Just Responds
Today’s online shoppers expect instant answers and frictionless support. AI-powered chatbots can do more than deflect tickets — they can guide buyers, recommend products, and close sales in real time. At GigaCommerce, we build GPT-based and rule-based chatbot systems that integrate directly with your Shopify or WooCommerce store to provide 24/7 customer engagement and smart automation — without feeling robotic.
Pourquoi GigaCommerce ?
- Custom GPT + Rule-Based Blends for Performance & Control
- 21% Avg. Increase in On-Site Conversion from AI Chat Adoption
- Reduced support tickets by up to 38% for high-volume stores
- Brand-trained bots — we don’t sound like a generic AI tool
- Built with scale in mind — from solo sellers to enterprise DTC brands
What Our AI Chatbots Can Do
Pre-Sales & Product Discovery
- Ask needs-based questions
- Recommend products
- Provide real-time comparisons & sizing help
Cart Recovery & Checkout Boosting
- Remind users about items left in cart
- Offer discounts or bundle suggestions
- Help troubleshoot payment or shipping issues
Post-Purchase Support
- Track orders
- Answer return/refund questions
- Automate common "Where is my order?" requests
FAQ & Policy Handling
- Pull answers from your help docs or policies
- Offer context-aware responses to support queries
GPT-Powered Knowledge
- Train bots on your brand voice, tone, and product catalog
- Answer custom questions with natural, accurate responses
Platform Integrations
- Shopify + Shopify Plus
- WooCommerce + WordPress
- Klaviyo (for triggered flows based on chat actions)
- Facebook Messenger, WhatsApp, Instagram DMs
- Gorgias, Zendesk, Help Scout (for live agent escalation)
Success Highlights
Shopify Brand A
Reduced bounce rate by 17% using a pre-purchase quiz chatbot.
Brand B
Cut support load in half and boosted CSAT from 82 → 94 with 24/7 support.
WooCommerce Brand C
Chatbot guided users through bundling and drove +27% AOV.
How It Works
Strategy & Bot Planning
We map out your most common questions, buying journeys, and chat opportunities.
GPT Prompt Design + Intent Mapping
We configure GPT or hybrid logic to align with your voice and use cases.
Integration with Your Store
Installed and connected to your catalog, order system, and help desk (if needed).
Testing & Optimization
Live user testing, fallback triggers, escalation flows, and performance tuning.
Analytics & Ongoing Training
You’ll receive regular updates, performance insights, and new feature rollouts.
Engagement Models
Flexible partnership options to fit your needs—whether you’re looking for a one-time setup, ongoing support, or white-labeled solutions. Choose the model that works best for your business and let us handle the rest.
One-Time Chatbot Setup for Shopify/Woo
Get a fully customized chatbot built and deployed for your Shopify or WooCommerce store—ready to engage, convert, and support.
Ongoing AI Chatbot Retainers
We’ll handle chatbot optimization, updates, and performance monitoring so you don’t have to.
GPT Chat Prompt Design & Voice Training
Craft on-brand conversations with tailored prompt engineering and chatbot voice development.
Chatbot + Email/Flow Integration Setup
Connect your chatbot with Klaviyo, Mailchimp, or any email system for seamless automation flows.
White-Label Chatbot Services for Agencies
Offer AI chatbot solutions under your brand—fully managed and customizable for your clients.
Frequently Asked Questions
Not entirely — it can handle 60–80% of queries, and escalate the rest to your team.
GPT bots understand context and sound human. Scripted bots follow rules. We build hybrids for best results.
Absolutely. We can train it to ask questions, score responses, and recommend SKUs.
Yes — GPT supports multilingual capabilities and localization.
1–3 weeks depending on complexity, integrations, and training.
Ready to Launch Your AI Chat Assistant?
Let’s build a chatbot that doesn’t just talk — it sells, supports, and scales your brand.